Job Description
- The candidate must greet people and direct them to contacts or service areas.
- The candidate must obtain and process information required to provide customer service.
- The candidate must record and relay information.
- The candidate must keep work records and logs.
- The candidate must perform clerical duties such as filing, sorting, and distributing mail.
- The candidate must answer the phone and relay phone calls and messages.
- The candidate must calculate billing charges.
- The candidate will be responsible for monitoring a mobile radio or telephone.
- The candidate must provide directory assistance.
- The candidate must relay services to people with disabilities.
- The candidate must perform data entry tasks.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
- Candidate having experience is an asset.
Work setting
Additional information
Work conditions and physical capabilities
- The candidate should be required to perform repetitive tasks on frequent basis.
- The candidate should have an eye for details.
